Case Study
Customer Journey Map
It helped in identifying opportunities to apply automation using AI/ML to increase productivity and improve virtual appraisers decision making ability for an insurance project
Design Thinking
Personalized insurance product based on risk analysis and customer life stage. The decision-making efficiency increased by 50%
Using a design thinking framework we delivered end-to-end design solutions in 12 weeks
A New Age Self-Checkout Experience
Automatic and fast multiple-product scanning using RFID to shorten the time to check out and improve customer experience
User Research
Eye tracking & Heat Map analysis helped verify that over 93% of users liked the new navigation and proposed layout
Augmented Reality using Artificial Intelligence
An increase in user adoption, engagement, and retention improved overall brand loyalty and trust
Responsive WebApp for a Patient Portal
Visual data representation helps patient to see and understand history / progress of their health reports.
Overall user efficiency increased by 33%
Digital Transformation
From Paper forms to digital - Simplified information architecture for easy navigation reduced the learning curve and increased productivity by 30%
UX Design
Sales tracker for an Insurance Agent
Overall agent productivity increased by 50% which resulted in improved brand engagement by 2X
A Smart Store App
Personalized customer journey, for a simple easy, and convenient customer experience