We specialize in designing customer journey map which helps businesses step into their customer’s shoes and see their business from the customer’s perspective. It allows to gain insights into common customer pain points and how to improve those.
Business Outcomes
Identify customer touch-points across channels | Pain Points | Areas of Opportunities
We specialize in discovering, analyzing, and socializing factors that go into identifying a target set of users, their problems, and the potential solutions to solve those problems.
Business Outcomes
User Requirements | User Personas | To-Be Customer Journey Map
Behavioral Pattern Analysis is a controlled and replicable scientific process that let designers and developers to see how users interact with their design. It will minimize rework and redevelopment which results into the tangible ROI.
Research Methods
Quantitative & Qualitative | Discovery Research | Concepts Validations | A/B testing | Usability Testing | Eye Tracking & Heat-map Analysis
We serve as a liaison between the business and the user by helping the design team create user-focused products that fit the company strategy and brand identity.
Deliverables
Competitive Analysis | UX Audit & Expert Evaluations | Information Architecture | High-Fidelity Wireframes
Effective data visualization communicates information clearly and easily, so users can not only find the data they’re looking for, but utilize it to make data-driven decisions that push their businesses, organizations, and companies toward success.
Type of Data Visualization
Charts | Graphs | Heat-maps
We provide mentorship and advisory council for startups and small businesses in setting up their own UX practice, or mentor and train their existing team to match the new age design paradigm shift
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